Roca Samples Program
Terms and conditions
Roca does not normally charge any processing fees for its Services. However, if this changes over time, such fees will be non-refundable.
Roca reserves the right to change or alter any fee that it charges at any time while processing any relevant order, provided that, if Roca makes any changes to the applicable fee, Roca shall notify the affected parties by email, and ask for confirmation of payment of the new fee before it provides the applicable services. The currency of any fees will be U.S. Dollars.
Once a Member submits an inquiry or places a Sample order through the Form, Roca may contact the Member to discuss the details of the Sample order and to send the Member new or additional offers on Sample orders.
Roca’s fulfillment of Sample orders depends upon carriers such as FedEx, and there may be instances in which disruption of air, rail or roads or disruption for other reasons that are beyond the control of Roca may occur.
If you place a Sample order and the Sample is not delivered to you by a carrier such as FedEx or does not get to you for whatever other reason, you shall not hold Roca responsible.
We reserve the right to process orders out of the Miami, New York City, and Chicago areas.