Roca Samples Program
Terms and conditions

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN THE LEGAL TERMS AND CONDITIONS THAT YOU AGREE TO WHEN YOU USE THE PLATFORM AND THE SERVICE. THESE TERMS OF USE COVER IMPORTANT INFORMATION ABOUT THE PLATFORM AND THE SERVICE
BY BEING A VISITOR TO THE PLATFORM, OR BY SUBMITTING A REGISTRATION APPLICATION TO BECOME A MEMBER OF THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE, INCLUDING THE PRIVACY POLICY

Roca does not normally charge any processing fees for its Services. However, if this changes over time, such fees will be non-refundable.

Roca reserves the right to change or alter any fee that it charges at any time while processing any relevant order, provided that, if Roca makes any changes to the applicable fee, Roca shall notify the affected parties by email, and ask for confirmation of payment of the new fee before it provides the applicable services. The currency of any fees will be U.S. Dollars.

Once a Member submits an inquiry or places a Sample order through the Form, Roca may contact the Member to discuss the details of the Sample order and to send the Member new or additional offers on Sample orders.

Roca’s fulfillment of Sample orders depends upon carriers such as FedEx, and there may be instances in which disruption of air, rail or roads or disruption for other reasons that are beyond the control of Roca may occur.

If you place a Sample order and the Sample is not delivered to you by a carrier such as FedEx or does not get to you for whatever other reason, you shall not hold Roca responsible.

For Communications view PRIVACY POLICY

Roca may modify these Terms of Use from time to time, and, to the extent permitted under the applicable law, such modification shall be effective upon the posting of such change by Roca on the Platform. You agree to be bound to any changes to these Terms of Use that are applicable to you when you use the Platform after such modification is posted.

These Terms of Use (including any MB policies or any other terms and conditions as posted on the Platform) are accepted upon your use of the Platform.

We reserve the right to process orders out of the Miami, New York City, and Chicago areas.